Based on 468 reviews
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05:49 13 Oct 19
Omg! I found this place back in may when I just got insurance and wanted to look for a good dentist and sure enough, this was the place! I went in they...
19:01 25 Sep 19
They are the best! Professional, friendly, reasonable prices and perfect in every way.
21:57 24 Sep 19
We have been going to Annandale Smiles for almost 20 years and Doctor Johnson is the best!!! I dreaded dentists until I met Doctor Johnson. He is truly one of a kind. Rosalie Javier has been our dental hygienist for many years and she is friendly, professional, and efficient. She is a true asset for the organization. The entire staff is always friendly and cheerful. It is always a pleasure to walk into Annandale Smiles.
19:34 18 Sep 19
Best Dental office going. I love the staff, the environment and the excellent dental care.
02:10 18 Sep 19
I had a wonderful visit. The staff helped make my experience very warming and comfortable visit.
23:11 05 Sep 19
As usual the exceptional care and the friendliness of the staffalways makes my visit very pleasant.
16:19 30 Aug 19
Elizabeth is such a great nurse. I've come here quite a bit over the years and she still doesn't murder me with any of the sharp instruments. Keep up the amazing work!
21:26 27 Aug 19
What a wonderful dentist office! My first visit and I felt immediately comfortable and welcomed! Absolutely everything was explained to me! A great beginning for me as a new patient. My hygienist- Virginia- was superb. Careful and considerate and so personable. Thank you to Annandale Smiles!!
11:18 19 Aug 19
Rosalie has been cleaning my teeth for years. She is a wonderful dental hygienist. She takes the time and puts the effort to make sure your dental health is...
19:46 19 Jul 19
Amazing experience. Very kind and calming staff. Great experience! Also, upfront pricing after checking with your insurance company.
18:49 17 Jul 19
I am thoroughly satisfied with Annandale Smiles. I've been to a few different dentists since I moved to this area years ago, but have never found the...
Charilyn Wells C.
13:46 11 Jul 19
A modern dentistry office with the best technology AND a personal touch, Annandale Smiles does a great job with oral care. Fortunately, I rarely need work beyond hygiene and checkups but when I have, they fit me in to the schedule and give me the best payment options, including a membership program that gives discounted pricing. What I like best is Dr Johnson's comprehensive oral checkup (not just mouth but checking thyroid and other neck glands), the detailed teeth cleaning and polishing (my favorite hygienist is Jimmy) and the communications methods (postcard, call and text appointment reminders), which includes in-office messaging. They are unfailingly polite and considerate and keep their appointment times (no delay even though the waiting room is comfy with a TV, plenty of seating, and I think a wifi network). A bonus is a personal TV monitor at every station, for those who need a distraction.
12:44 09 Jul 19
I've been a client of Annandale Smiles for over six (6) years. They are professional, friendly, extremely meticulous with the work they do, and every make every dental visit enjoyable. I highly recommend Annandale Smiles.
16:19 04 Jul 19
Very courteous and knowledgeable staff.Dr. Johnson is the best in the entire NOVA area...
20:15 01 Jul 19
The thought of having to go to the dentist has been overwhelming for me since several very unfortunate visits as a child and again as a young adult. I avoided it until I could no longer. Dr. Michael drew the short straw and ended up with me as his patient. I have been I twice over the last 3 weeks and he and his team (Kathleen, Sophia, and Gabby) have been patient, understanding, gentle and professional. I have some future visits on the calendar and look forward to feeling more confident about the health of my teeth and smile. Thank you all!
01:59 23 Jun 19
I have bad experience with annandale smail especially Robin I do not know way dealing inappropriately and indifference after two months of procrastination she ended my papers at the clinic without my knowledge she decided instead go to another clinic she does not seem to want deal with my insurance but that does not justify her dealing very badly although the insurance wanted to report after each treatment session this is the right of insurance but this policy does not seem to appeal to her this is improper conduct and inadmissibility reception staff are also another subject it is not a decent style and deserves less than one star
19:49 19 Jun 19
I will definitely recommend this place. Great customer service.
14:21 15 Jun 19
As soon as I walked in you can just feel the calm atmosphere and just overall friendly they were. They really love there job and I am so happy to have chosen this dentist place. I will most definitely recommend this place.
12:57 13 Jun 19
My husband and I have been going to Annandale Smiles for about 18 years. We are highly satisfied with the care we receive. Every visit is a positive...
17:40 08 Jun 19
Annandale Smiles is the best! Everyone there is professional and friendly. Kathleen did my cleaning yesterday, and my teeth are smooth and shiny! Highly recommend!!!
17:38 08 Jun 19
Staff is courteous, doctors know what they are doing, and it's pain free (very important). Thanks for a job well done.
20:23 05 Jun 19
Great staff. Dr. D was amazing!
20:17 05 Jun 19
This TRUSTWORTHY practice is most WELCOMING and EFFICIENT. The examining doctor was so HONEST! She suggested a range of options that were reasonable and appealing to me and my budget. She shared NEW INFORMATION about my fillings and cavities that has helped me and given me PEACE OF MIND. The hygienist not only cleaned my teeth SUPERBLY (and GENTLY), she LISTENED to ALL of my concerns and briefed the examining doctor with the UTMOST SENSITIVITY AND ACCURACY! From the Staff to the hygienist to the doctor: THESE ARE COMPASSIONATE AND HIGHLY TRAINED PROFESSIONALS.Thank you Annandale Smiles for PROVIDING US WITH WORLD CLASS DENTAL CARE THAT IS AFFORDABLE!
14:18 05 Jun 19
Large, efficient office. I have been to many dentist offices and none are as "put together" as this one. At Annandale Smiles I have seen multiple dentists and had all good experiences. I always see Jimmy Dalgliesh as my hygienists. He does a great job cleaning, polishing, explaining, and is overall a great guy.
19:53 03 Jun 19
Hands down the best staff. Very caring and welcoming and great dentists. They really know what they are doing!!
22:53 30 May 19
My family started with Dr. Johnson in 1988. The office is across the street, so we walk. He has seen us through broken front teeth (yikes!) braces (you must brush!) and suspicious lumps. Excellent, professional, caring attention from all members of his staff.
17:57 25 May 19
So far only good things! My first visit there, the card attached to my health savings account wasn't working and they were so helpful and understanding. Every time I'm there, just little details make this place a very pleasant experience.I just had a cavity filled and the dentist called the next day to see how I was feeling- I was so surprised by the service, I thought it was a spam call at first! I've never had a dentist do that.
20:47 15 May 19
We have been patients of Dr. Johnson and staff as our dentist since his beginning in Annandale. We have received nothing less than excellent care for those 30 plus years!
20:55 14 May 19
Wonderful first visit for a cleaning. Customer service was superb from start to finish. Elizabeth (hygienist) and Dr. Johnson were great. I’m usually highly anxious when going to the dentist but this is the first office I won’t mind going to!
15:32 13 May 19
The best ! Number 1 in customer service and quality of work. They should receive an award for best run business! Everyone is on the same page.
13:36 08 May 19
The staff know their jobs and do them well. It's a friendly and welcoming environment.
13:30 02 May 19
I had a small emergency yesterday afternoon when a crack in a dental appliance suddenly appeared, and I called Dr. Johnson's office to see if I could get an "emergency" appointment as I had a public event I was attending during the evening. The office staff fit me in, and I was given excellent care by one of Dr. Johnson's associate dentists and a dental assistant, and they made the repair and I was "good as new" in less than an hour. I attended my event as though nothing had happened.This is what I always expect and get when I see Dr. Johnson and his staff. First class, warm, friendly, efficient service and excellent professional care. It's why my family and I have used Dr. Johnson for decades.Ron M
20:29 25 Apr 19
Everyone here is amazing. My prior Dentist told me I needed all types of treatment. I came here for a second opinion and determined I only needed one...
18:42 24 Apr 19
Friendly caring environment.
20:19 11 Apr 19
This is an outstanding dentistry. Elizabeth, Dr. Michael, and the entire staff are wonderful. Steve C.
Arnold F. F.
12:52 04 Apr 19
I can't speak more highly of Dr. Johnson and this dental office. There has never been a time when I did not put my full confidence in their judgment, skill, caring and in the management of all of the professionals in this office. I also know that the staff knows about the most modern dental techniques and take their own professional development. I keep my 6 month appointments religiously which pays off tremendously in good dental health. And lastly, one of the most well managed of the medical or dental care offices with which I am affilited. The detail and administration is extraordinary. While there ae many people in the office I could site, I want to shoutout to Dr. Johnson, Robin and Rosilee who is my hygenist. In my opinion, one of the 5 star dental offices in northern Virginia . Kudus to you all.
01:03 03 Apr 19
Excellent visit! The staff was very nice and informative!
Tiffany and Tim H.
13:02 31 Mar 19
We love this place! The staff at Annandale Smiles is so friendly and welcoming. My 5 year old twins look forward to their visit!... I couldn’t ask for anything else!!
12:09 19 Mar 19
All of the staff were professional and friendly. Jimmy did my teeth cleaning and he was the best! Very gentle and informative.
19:02 09 Mar 19
Very professional environment. The dentist showed great patience and did not rush processes. Everyone was friendly and welcoming from the time I scheduled the appointment until I left the appointment. The dentist himself called the following day to assure that I was doing okay even though I did not have an invasive procedure. I would recommend Annandale Smiles based upon my initial encounter.
21:10 08 Mar 19
Love Dr. Johnson and all his staff. I’m pretty obsessive about my health and probably a little annoying 🙂 but, they provide immaculate customer service, take the time to talk to patients, and are very honest about their recommendations or options for keeping your dental needs at their best! The front desk ladies get a shout-out! Lol. They are super helpful, always helpful, and good sense of humor.Great work, as always! Five stars!
21:27 06 Mar 19
Great staff, short wait times & thorough job. We love our hygienist - Elizabeth!
20:34 26 Feb 19
It’s an efficient, effective and excellent practice. The care and administrative staff rock. I would recommend them without reservation.
16:13 20 Feb 19
Thorough exam, cleaning and keeps to appointment time.
13:37 20 Feb 19
Best dental practice I’ve ever been to! Easy to get an appointment and easy to change an appointment. I love my hygienist (Kathleen)! I drive from Winchester, VA to Annandale Smiles because it’s worth the drive to stay with Annandale Smiles!
01:18 19 Feb 19
Annandale smiles is a wonderful dental office that made me feel comfortable during my dental work. I’m looking forward to my next visit!
21:38 18 Feb 19
Professional, organized, kind and extremely considerate. I’ve neglected the dentist for years (I know, I know) due to bad anxiety. Dr. Ware and the hygienists are so kind, comforting, and provided top notch quality care! The “comfort menu” Annandale Smiles offers is very comforting as well. Dr. Ware completely turned my dental anxiety around! 😃
15:45 15 Feb 19
The very best of the best. Dr. Johnson is knowledgeable and compassionate, values that he has very successfully instilled in his friendly staff. I’ve been a patient for over 25 years and have never been disappointed.
22:05 12 Feb 19
What an amazing first time experience. Didn't wait long for what I needed to do. I got 2 x-rays, an exam and a cleaning. Everyone there is nice and they are...
18:48 11 Feb 19
Jimmy is the best hygienist I've ever encountered in my many years and many different dental practices. All the people in this office are super friendly and even though four years ago I moved away from Annandale I still travel to this office to get my dental work.
18:40 11 Feb 19
The staff is always so pleasant, upbeat, and courteous!
19:48 07 Feb 19
I always look forward to visiting Annandale Smiles! The staff is friendly and the office is clean! I also never feel rushed during my visit!
21:54 06 Feb 19
I recently started going back to Annandale Smiles after being away some years. I’ve been 4 times in the last month for a cleaning, fillings and two crowns on my top front teeth. EVERY stage of my treatment has been beyond pleasing. From the cleaning, which was done by a kind and efficient young lady, to my fillings and crowns from Dr. Lynn. She was so kind, patient and accommodating. Her work was amazing and I couldn’t be happier. I had to start somewhere as my smile was suffering. They devised a plan which was broken down and manageable. I would recommend this place, already have, to anyone. Service is so important and in such an intense world it’s forgotten, but not here. They make you feel comfortable and calm. I’ll be going here forever.
19:40 06 Feb 19
The best! Kind, professional, reasonable prices and superb professionals!
18:37 02 Feb 19
excellent service and excellent staff
13:42 01 Feb 19
We have been coming here for many years but this by far was the best visit. Elizabeth was so easy to talk to and so kinda as she knew I didn’t like coming to the dentist. Dr Ware was amazing with my 11 year old and also me. Angela was Dr Wares assistant and did great with my daughter. I chose this place because they have evening and weekend hours and I’m so glad we’ve mostly have had all great experiences.
14:00 29 Jan 19
Dr Johnson, staff, and all dental care people under his supervision are the best I have ever encountered for both my wife and myself. The services rendered have always been excellent, outstanding, and accurate. Thank you Doctor Johnson. And my age is now 87. We have been seeing Dr. Johnson and his people for over 30 years.And further more (3January 2018), services and performances for us are even better! I am 89 now😄. Thanks for an excellent service for our dental needs. Your doctors and staff are way above acceptional and are OUTSTANDING!FRED M AND ELLEN S GRIFFEE
Mary Ann Jozwiak K.
14:40 24 Jan 19
Was seen quickly. The procedure was accomplished with care and all went well.
23:33 23 Jan 19
The staff is friendly and caring
14:33 17 Jan 19
Everyone was great including the receptionist, hygienist and doctor. Made us all feel comfortable and we will be coming back in 6 months.
16:51 14 Jan 19
This was my second visit to Annandale Smiles. The reception area and treatment rooms are very clean and well kept, the staff are friendly and professional, and the quality of care has been excellent! Highly recommend Annandale Smiles to anyone looking for a dentist!
08:40 11 Jan 19
After being a long time patient at Annandale Smiles, I have to update my review. I feel like others should be aware of what I experienced.Last year, I...
19:09 07 Jan 19
This dental office is run so smoothly. They are punctual, I can go in for a check up with my three kids, each one of us is seen at the same time, and they give me updates as the kids are examined. I previously went to a small practice that was very personal, but because of our insurance and life changes, we reluctantly had to switch. Annandale Smiles made it an easy switch, and we couldn’t love it more.
10:12 05 Jan 19
I'm shocked. I was referred by two long-time patients of this practice. Both of which have RAVED about Dr. Johnson and his office. I currently split my time...
16:28 15 Dec 18
Highly personable, efficient and effective service. Can't ask for better.
15:12 15 Dec 18
This is the best dental practice I have ever used! I searched for 50 years and have to search no more!
20:42 12 Dec 18
Overall it was an excellent first visit. Sofi and Jimmy were excellent along with Dr Michael. Initially, it was awkward dealing with front desk manager. She made me feel like I was doing something wrong when I gave the front desk receptionist my insurance information. She jumped in to help the new receptionist but at the end, she almost turned me away. I will go back for future treatments because of Sofi/Jimmy team. They are very good.
16:28 07 Dec 18
I have never had a better experience with a dentist. Dr. Michael was amazing. The staff was wonderful. I have been terrified of dentists for years and now thanks to this place I'm not anymore. I am recommending this place to everyone I know.
22:33 06 Dec 18
Awesome experience ,they made me feel very comfortable. The customer service was excellent ! Lynn Alexander is a great dentist.
22:15 05 Dec 18
Overall had an excellent treatment here for the past 17 years. Just within this year of 2018 when they have new front desk staff, they aren't as friendly and knowledgeable on handling clients individual case (not all clients are the same). The one less star is for the front desk staff to be more inviting when patients entering through that front door. This is a first impression of a business!
16:11 28 Nov 18
I've been a patient of Dr. Johnson for numerous years and I can only say great things about his practice. They're very honest with work that needs to be done. Kathleen, Dental Hygienist, is also very nice and she is also another reason this practice is so great. 5 stars for sure! Jesse Shirey
16:26 27 Nov 18
super nice techs and dentist.
15:26 21 Nov 18
I always have a pleasant time there, even if it is the dentist office, Kathleen is awesome!!
19:47 17 Nov 18
I have anxiety when it comes to dentists and it is something that I often avoid. I tried Annandale Smiles for the first time after I had a bad experience at another dentist. I was glad that I found this dental office. Jimmy, the dental hygienist was thorough and made me feel comfortable. He explained what he was doing and keep me chuckling. He was intuitive when I was experiencing discomfort and made adjustments. Everyone from the receptionist to the dental assistant to the doctor did what they could to provide a good experience. I have a few more appointments before I am in perfect dental health, but I know I am in good hands at Annandale.
18:55 15 Nov 18
Always a great visit at Annandale Smiles thanks to Jimmy and Dr. Johnson!!
12:08 03 Nov 18
I had an appointment for dental filling. They said they will give me 20% percent off and also confirmed my final amount. But when I came during the appointment the front staff insisted to pay the full amount before filling. They also confirmed the discounted amount during the courtesy reminder call. The ladies at the front desk were very rude and not professional at all. I really do not recommend this place. They try to attract the customers with offers and when we visit them, then they charge us in full. Very unpleasant experience with staff members !! Do not go here!!
20:52 02 Nov 18
I have been going here for more than 15 years and I have never had anything close to a bad experience. The hygienists are all fun and they know what they are doing. I’ve never had more than a cavity but they have taken care of those in no time and always the day they find them. I can’t recommend this place enough. I have recommended three friends and they all love it there. No one wants to go to the dentist but these people make it bearable and, dare I say, fun.
14:11 01 Nov 18
I used to hate going to the dentist but not anymore. The staff is very professional. All of the technology is state of the art. I've never had to wait longer than 5 minutes. I highly recommend them.
15:36 31 Oct 18
Friendly and very professional people
Walter Michael Locke J.
00:49 20 Oct 18
Their friendly care of dental patients!
14:05 18 Oct 18
Friendly staff! Great service!
12:45 13 Oct 18
Friendly, professional, and you get goodies for being new customer
14:22 11 Oct 18
This is an amazing office. I used to hate going to the dentist. Now I look forward to it. The staff is so nice !
01:16 10 Oct 18
They were able to see my stepdad who was visiting from visiting from out of town the same day for his emergency tooth issue. They didn't force him to do any procedures and got his fixed up and out the door so we could enjoy the limited time we had together. I'm so grateful for Annandale Smiles for always taking care of me and my family.
22:29 09 Oct 18
My dentist retired and someone recommended Annandale Smiles. Since the first visit I have felt welcomed. I am anxious when seeing a dentist but at Annandale Smiles I feel at ease. Everyone seems knowledgeable and friendly.
15:03 04 Oct 18
Such a great place, I’ve never had a bad experience. The staff is amazing. Kathleen is the best!
19:27 27 Sep 18
Excellent care and follow up .
15:16 25 Sep 18
Jimmy, a hygienist here, is fantastic. I've never had such a happy healthcare provider!The office has a great referral program too.
13:24 22 Sep 18
What a great dental experience! Not often your visit to the Dentist is delightful. Friendly and efficient staff. Great gifts for new patients too!! Look forward to my next appointment!
13:27 20 Sep 18
I had a problem with a tooth and they were bery nice to make an appt.for the same day all the staff was very nice and the place is great, clean.
15:16 27 Aug 18
Great experience been going for 17 years
Lori Griffin S.
15:45 26 Aug 18
Up until a few years ago my husband and I both avoided the dentist. I had very bad experiences with a different dentist as a young child. However, I look forward to seeing the team at Annandale smiles. They are kind, caring and professional. Dr. Dong is my favorite. His kind manner and gentle work has completely changed my option of going to the dentist!!!
15:52 24 Aug 18
The office staff was friendly, efficient, knowledgeable, and trustworthy. Making an appointment was easy with the majority of the process taken care of electronically prior to the visit. The experience was pleasant and removed all "dentist stress". The office was clean and welcoming.
Donald A. H.
18:59 09 Aug 18
They *refused* to quote me prices on re-glueing my permanent retainer that came loose. It took less than 10 minutes at Hughes Orthodontics in Alexandria. They were fast, friendly, and it was the cheapest I could find in town ($100). Annandale Smiles is contributing to the healthcare crisis America is experiencing by their bad-faith practices. I should be able to know how much something so simple costs (or at least a price range!). I'll avoid them going forward to help support dentists who are not helping create rising healthcare costs.
17:22 09 Aug 18
Very friendly! Thorough explanation of all xrays and treatment plans!
14:35 09 Aug 18
I am adding to a recent review: Dr. Johnson & all of his Staff are all Clinically Competent, and Offer and Excel at serving their Patients with the Latest Dental Technologies and Clinical Practices. Most important, Dr. Johnson et al. are all deeply compassionate, empathetic, and caring, as they put the needs, and best interest of the Patient First & Foremost!If you want The Best, Dr. Johnson is the Dentist to see...GO!Ron Motley, PhDGeriatric PsychologistDirector & Founder, Family Care Of Northern Virginia
14:44 07 Aug 18
Best dentist office ever! Terrific staff, great environment and excellent dental care!
13:52 02 Aug 18
Elizabeth the hygienist was fun and professional. Nice tour of the office. Full service dentistry office.
00:41 01 Aug 18
Love this place, all people here are really nice and friendly. I would recommend it to my friends.
14:40 31 Jul 18
Outstanding patient care. Efficient service. Highly recommended.
12:59 31 Jul 18
I’ve been going to Annandale Smiles for 20+ years. All the staff is friendly. I love my hygienist who is so nice and gentle on my teeth! The dentists I’ve dealt with over the years have always been easy going and have helped me to relax during any dental procedures. They are open 6 days a week and have always managed to see me at my convenience. I highly recommend Annandale Smiles!
21:21 30 Jul 18
The staff here are very goof about accommodating me, which is amazing because my gag reflex is very sensitive.
17:46 25 Jul 18
Annandale Smiles (Dr. Ware) saw my daughter on the same-day when she chipped a front tooth, did a fantastic repair, and charged a very modest fee for the top-notch work. We could not be happier!
14:33 21 Jul 18
Friendly staff, great experience from start to finish!
16:06 12 Jul 18
Dr. Johnson and his staff are fantastic! It took me ten years to find a dentist that I can trust and feel comfortable. They really take care of me every time I have an appointment. Rosalie is just super fantastic! Thank you so much!
13:43 11 Jul 18
It's always a pleasure going to Dr. Johnson's office. Richard Linde , MD (ret).
13:38 04 Jul 18
Very good experieince. Great customer care.
14:15 22 Jun 18
Penny and Dr. Johnson were the best, as usual, and took great care of my Dad. Dr. Lynn treated my Dad like a VIP also!
12:06 22 Jun 18
The practice is not as timely as they have been in the past. I had to wait about 25 minutes after my appointment time to get in. Once I was in the chair, the hygienist started the cleaning, then got called away for about 15 minutes before returning to finish the job.
11:36 21 Jun 18
Very professional. Outstanding care. The care I receive at Annandale Smiles is always the very highest quality. Highly Recommend!
17:53 20 Jun 18
I love Annandale Smiles! Everyone is professional and courteous. The facility is spotless and comfortable. I'm very satisfied with the care, I receive, and look forward to my visits. Elizabeth, is my dental hygienist and she Rocks! I recommend Annandale Smiles to everyone.
14:40 20 Jun 18
Excellent service! Very complete and an excellent experience, very thankful and blessed!
13:41 20 Jun 18
Great service, no waiting time, clean! Wha else can U ask for?
13:38 14 Jun 18
Awesome dentistry! Very caring and extremely efficient! Highly recommended.
Tiffany S C.
13:56 12 Jun 18
Elizabeth is the best tech!
13:44 12 Jun 18
Excellent professional work by Dr. Michael and Sophie.Glad to have this service available.Thanks Tom
23:16 01 Jun 18
Let me start by saying that the Dentists, Hygienists, Dental Assistants/Technicians of this clinic are very professional, knoweledgeable, informative and welcoming. After my first visit almost 2 years ago, I excitedly told my wife that I found an excellent clinic and she and my daughter should go there too for their dental service needs. True enough they did since then. I did not tell her though there was this front desk lady who kind of rubbed me the wrong way on my way out of the clinic while settling the charges (It was her atttiude - there was no dispute in charges - that ticked me off). Despite of this, I shrugged it off and decided to give more weight to the services I received from the dental staff who took good care of me - rating my own overall experience 5 stars.On my following visit after 6 months, someone else attended to me at the front desk on my way out - this time it was a pleasant experience. On my 3rd visit, it was the same lady from my first visit who attended to me again. She gave me the same experience I had with her previously. Incidentally, in one of my wife and/or daughter's visits, my wife had a similar experience with a front desk lady. When I asked her to describe the person, the description she gave fit the front desk lady I had unpleasant experiences with. About 2 months ago, My wife called to get an appointment for herself. According to my wife the lady on the other line was not as accommodating as she should, she sounded impatient and seemed to be annoyed because she was asking some question that my wife can't give an answer right away like her last visit - which she can't immediately recall. At one point, the lady even kind of sneered at her. Right there and then, my wife changed her mind and decided not to push through for an appointment. She has been looking for another dental clinic for her and for my daughter. My wife said, just by the voice and the way the lady on the phone spoke, she is pretty sure that it was the same lady who previously gave her an unpleasant experience in person. After hearing this story from my wife, I looked into your website and searched the pictures of your front desk team. My wife and I identified the same person whom we had very unpleasant experiences with. The front desk lady (she is NOT Caucasian) has an atttiude, she is condenscending in the manner she talks and lacks empathy. I cannot say for sure if she is like this to all patients or maybe just to people who do not speak English as fluent as she does, which could be the reason why she tends to sound impatient - I don't know. I've observed the other ladies at the counter in all my visits and they all seem to be very accommodating, welcoming and show positive attitude towards patients.My wife wants our family to move to another dental clinic and I tend to agree with her decision for the same reason. I am truly impressed by the quality of dental service that this clinic provides. I met Dr. Johnson in my first visit. He is a true professional and he made me feel very welcome., it is sad that my family has to look for another clinic just because of one front desk lady. It is not only the actual dental service - no matter how excellent - that matters. How you make your patient feel from the moment he steps into your clinic until he closes the front door as he leaves also matters - a lot.
17:35 26 May 18
This is such a friendly and professional environment. I am always pleased with their service!
23:19 25 May 18
Very professional organization! Love my new dentist! Everyone made me feel welcome and important. And the dental work was done well.
15:46 23 May 18
Been going there for 15 years and would t think of using another Dentist.
13:39 23 May 18
Great appointment! Rosalie is fantastic, and Dr. Johnson has been a steady hand through the 20-25 years I've been going to their office!
18:19 19 May 18
Great experience with great folks who care! Totally awesome and highly recommended!
12:50 17 May 18
Friendly staff, timely service, clean establishment. I would recommend Annandale Smiles to anyone!
19:05 16 May 18
Top notch - dental hygienist! Mine was the sweetest lady! She was very attentive to my sensitive teeth and did a very thorough job. She listened attentively and compassionately to my concerns. My son had also a very good experience with the male dental hygienist he had too. This dental office is the best in Fairfax County : )
23:26 10 May 18
Today is the third day from the appointment and my daughter lip still not getting better. Her lip still swollen. I'm just so disappointed and upset with this practice. Just want to let everyone with children to be aware and not letting this happen to your kids. The dentist did this to my daughter name is Michael Dong and the owner is blaming the fault to a 5 years old girl. Everyone who was recommended us to this practice already know about this issue and they were upset also. Just a response from my below comment to cover for what happened, what an irresponsible practice.*************************************************************************I would not even give a star on the service they did on my daughter. My daughter (5 years old), got her first filling done last week, everything went great and she had no problem.Yesterday, we took her in for the second filling. After she got home, her lip was swollen up and it hurt her so bad that she would not eat dinner. I call the emergency line and the lady told me that she will pass on the information to the on call doctor, and they will give me a call back regarding the issue with my daughter. Nobody give me a call back. I called again 5 am in the morning, and still nothing.We brought my daughter back to the office this morning, and they blamed that because my daughter was bitten her lip while they worked on her filling, which causing her lip to swore up. And not even an apology and sorry for what happened. My daughter is only 5 years of age. She does not know what to do on the dentist chair, and I don't know how much numbing medicine/shots the dentist gave her. I know there were lots of good comments and recommendation for Annandale Smiles, however if one thing went wrong and it hurt the children. They should address it and not blaming the kid to get out of their mistake. And this came from the owner of the practice.This is a comment to warn to the parents whom might think about bringing their children to this practice. We cancelled our appointments and my son appointment for next week.Just beware for the dentist - Dong - my daughter is not the first victim.I attached the picture of my daughter lip as of this morning. I'm available on my phone number just in case if the owner of the practice want to discuss.
19:02 02 May 18
The dentist is not my favorite place to go but Annandale Smiles takes the stress out of going to the dentist. My tech Elizabeth is full of joy and life and Dr. Annie Ware is one of the best around! Thanks Dr. Johnson for over 25 years of great service!
21:56 01 May 18
I’ve been using Dr. Johnson for years. He’s an excellent dentist. If he’s done a procedure on me, he calls the next day to find out how I’m doing. His staff (hygienists, technicians, front desk, etc.) are all personable and professional. If you’re looking for a new dentist, give Annandale Smilesa try.
17:04 01 May 18
My first visit overall was great. The dental assistant didn’t read over the medical history. She wanted to take xrays but I was pregnant. She was not familiar with Dentrix when teying to put in existing teeth conditions. The dental hygienist hand scaled fairly quickly. She was in the room for 14 minutes. It looked like she was in a rush. Although the hygienist measured the gums but she didn’t probe every single spot. The pocket depths were kinda eyeballing, not actuallying probing. In addition, she didn’t floss my teeth. There were a lot of dental hygiene instructions given by the hygienist :). No complaints about the dentist except I felt like ithe examination was rather quick. Overall, it was a great place.
13:50 01 May 18
I absolutely LOVE this place. I'm telling everybody I know who needs a dentist about Annandale Smiles. The staff on all levels is so friendly and professional. If my appointment is at 5pm that's when I get seen-not 515. You're informed about all procedures and out of pockets costs BEFOREHAND. The office is very close to my house. The weekend and late evening appointments are very helpful. No need to take time out of work or school. The kids love these guys. A HUGE THUMBS UP!!!!!
14:06 26 Apr 18
I had a phenomenal experience with root canals specialists and dental assistants on the back end. However, I had a horrible encounter with the front desk. After waking up to severe tooth pain, I called Annandale smiles to schedule an appointment to remove the tooth. Thinking that the pain will subside in no time, I was taken to the back and given a thorough examination and analysis on my situation. I was then given a deep cleaning without my knowing then sent back to the front desk to process payment. WHAT? I came to deal with the pain immediately. But apparently, I scheduled two appointments for 11:30, one for my extraction and for some reason, a second appointment for a deep cleaning. After trying to explain my situation and sympathize with one of the young ladies at the front desk, I was met with extreme disconcern and apathy for something that was not my fault. Being a non insurance holder, the office charged me for an arrangement that was without my knowledge and was not given the benefit of the doubt in what was not my fault. The young lady condescendingly told me ‘you should’ve spoken up’ as if I didn’t have dental appliances in my mouth the entire time. Also, I do not have dental insurance and I haven’t had a visit for a deep cleaning in ages, as if I know what the procedure for deep cleaning consists of. Regardless of the matter, I needed my tooth extracted ASAP. I then asked to be taken back in for the removal. She then told me to come back in 3 hours for another appointment!!!Overall, the professionals here are outstanding. However, certain individuals on the front end lack the interpersonal skill and empathy to work in healthcare. In fact, if you are in pain and require immediate attention, do not rely on the staff here at Annandale smiles (atleast on Wednesday mornings when said representative is working).
18:38 25 Apr 18
Just moved to Annandale and I'm glad I came across this place. The staff is extremely friendly and welcoming
19:23 24 Apr 18
Dr. Johnson and staff are amazing! Very professional and great work!!
13:16 21 Apr 18
My family is new to this practice. Everyone has been wonderful to us. From day one you're treated like a valued 20 year patient. From cleanings and fillings to billing and scheduling visits they are outstanding.
13:41 19 Apr 18
Rosalie was my hygienist. She was a great mix of professional, informative, and genuinely fun to talk with. I think she's a perfect example of why Annandale Smiles is thought of so highly. I also appreciate the office's little perks, like coffee in the waiting room. Also, very competent front desk staff who make billing and payment hassle-free (if not "free" haha).
H. Paul V.
16:20 10 Apr 18
Great dental experience! This is a well-oiled operation. Very modern and efficient. Very professional super friendly staff. They take my insurance and make me feel taken care of. Over the years they have earned my trust and endorsement. They send out appointment reminders and seem very well organized behind the desk as well.
18:37 03 Apr 18
Great staff. Particularly love my hygienist, Virginia. Highly recommend this practice!!!!
17:33 01 Apr 18
Thank you Annadale Smiles for keeping my teeth clean and cavity free!!
13:32 31 Mar 18
i am very fearful of dentists and dental care so I tend to delay those visits i cant say enough good things about Annandale smiles the office is cheerful, clean, the staff is open and warm i was given a tour of the office and some great welcome to the practice gifts my hygienist, Virginia was gentle, even offering me a "comfort" menu for things that might make my stay more comfortable my dentist Dr Annie Ware was kiind professional and gentle She really put me at ease about my visit! the best news was I got a clean bill of dental health...No Cavities or gum disease I will say they made a believer out of me, dental exams dont have to be scary! I am already making the next appointment... some whitening! So let me tell you... if you are at all hesitant about dental care, this is the place you want to be... Dr Ware is fantastic and tell her Michelle sent you Best Wishes and bright smiles!
20:38 01 Mar 18
Excellent service. Very cordial and extremely professional, friendly atmosphere.
16:08 20 Dec 17
I made an appointment off a mailer I received because I needed a dentist closer to home. I don’t regret my taking a chance as Annandale Smiles was a wonderful experience. No one in the building tried to upsell me, which seems to be the norm at every other dentist I’ve gone to in VA. Everyone was kind and cared about my comfort. The office and dental suites are clean and up to date; even a TV over the chair for you to watch while they clean. I’m very happy to have found my new dentist office!
15:54 12 Dec 17
Absolutely fabulous dentist and staff. Dr. Johnson has taken care of myself and my wife for a great many years and helped us through some very difficult dental issues. Highly recommend!
14:38 22 Nov 17
The dentist rotate, so never sure who you will get - in the years I have been going, never had one that seems incompetent or unfriendly. They also give you a tour for your first visit to show you around and let you know how things work in the office - very comforting.Another unique thing they do is have you meet with their "insurance person" to give you an idea of what any special procedures may cost you out of pocket. Luckily, we have great insurance and almost everything done for me was covered 100 percent or any estimates for out of pocket we're higher than what I actually paid...in other words, they aren't BSing you with a low-ball cost estimate.I love my hygienist who has been with me for years and helpd me with all of my other medical issues. I won't name her as I don't want everyone to ask for her and leave me (sorry, I really appreciate her and am sure there are many more great ones there)...she will know who I am and love for her kindness.Front desk staff is also very kind and helpful - from checking you in to the checkout.No, I am not am employee nor paid for my review - I am genuinely that happy with all the staff there....yes, for the typically scary dentist appointment (especially my unnamed hygienist whom I really appreciate).David
14:14 19 Sep 17
Yet another 5-STAR visit! I was in and out quickly and my cleaning went very well. No pain and had an overall great checkup!
12:54 13 Sep 17
Friendly and attentive staff. Skilled and thorough hygienist. Huge office with plenty of parking. You can watch TV while their are hands in your mouth. Best of all, Dr. Ware is easy on the eyes 😉
02:34 25 Aug 17
Every time I have called they have been more than accommodating. 5⭐️⭐️⭐️
01:07 25 Aug 17
Very friendly staff! Highly recommend this place to get your teeth cleaned !~ very thorough with details and affordable ~
19:12 05 Jun 17
I can't rave enough about Annandale Smiles. A completely well run operation of Dental Professionals. I actually enjoy going to the dentist! One of the most helpful things is the treatment plan based upon your insurance. Also not to forget is the Comfort menu and the general spa like feeling! I'm very excited about the addition of the Endodontist to the practice, it really has become a one stop shop. I always feel they go above an beyond with customer service. Thanks to the weekend and evening hours, the rare dental emergency can always be taken care of in a snap. I recommend them to all my friends and family. Thanks Annandale Smiles!
15:23 05 Mar 17
Went in to get my teeth cleaned by Rosalie. She was excellent as usaual. Unfortunately she found two cracked teeth. Dr ware fixed both my teeth in a very timely manner. Dr ware was absolutely awesome! I will request her next time I need my teeth worked on. Thank you Dr ware & Annandale Smiles for the painless & great work you did on my teeth!
Kathleen Bowen S.
15:38 10 Feb 17
Really patient oriented. Assorted comfort services if desired. Kathleen the dental hygienist is best ever (and no relation other than we share same first name). All staff provide thorough explanations and are courteous. Very clean.
11:46 23 May 16
I'm more than happy to recommend Dr Johnson and staff - Profesional, friendly, helpful and trustworthy. I hope Dr Johnson never moves or retires - but then again he is a great guy so maybe he should at some point - its hard to find folks of his caliber.
17:55 05 Feb 16
At least 10 out of 10!!!!!!
23:44 15 Jan 16
I'm a new patient at Annandale Smiles and had my first appointment yesterday. Elizabeth, my dental hygienist, and the AN team made the experience enjoyable and I can honestly say that it was the best dental appointment I've ever had. I actually look forward to going back, not something I would ever think I would say about going to the dentist.
17:23 11 Jan 16
Friendly and professional office. Dr Johnson is the best.
Arnold F. F.
13:02 12 Nov 15
The most professional, well organized, competent and responsive dentists that I have ever been to. Dr. Johnson and staff are like family, and in this difficult world of care, Annandale Smiles is like a ray of sunshine.
Birgit Stengelin B.
13:00 27 Sep 15
Great group of professionals! I don't enjoy dental work, they make it easier.
15:05 08 Aug 15
Dr. Johnson and his team of professionals are THE best. I highly recommend this practice.
16:01 15 Oct 14
i just had a filling done and they had to give me a shot of Novocain and I HATE NEEDLES.......i did not feel the needle at all....the whole thing was pain free!!